Question 1

How much space do I need for the tents?

Accepted Answer

4 ft A-Frame Tents: Each tent measures 30 inches wide x approximately 75 inches long x 4 ft high.
7 ft Teepees: Each teepee measures 48 inches wide x approximately 75 inches long x 7 ft high.
We love making your space work! We can arrange tents and teepees in many different configurations to fit your room. If you're unsure whether everything will fit, just send us your room dimensions and we'll figure out the best layout together.
To help us set up smoothly, we ask that all furniture be removed from the setup area before our Sweet Dreams Party Reps arrive. Please also keep in mind that walkway space is needed between tents so guests can easily access their spots.
Our team will always do their absolute best to make the setup work — however, if a tent or teepee cannot safely fit in the available space, it will not be set up and unfortunately we are unable to issue a refund for that piece. We appreciate your understanding and are always happy to help you plan ahead to avoid any surprises!

Question 2

How soon should I request a booking for my sleepover?

Accepted Answer

We prefer that you book your event as soon as you have settled on a date. Payment of a $200+ deposit secures your preferred date and theme. We request that your final count of attendees be as accurate as possible, however the final numbers can be confirmed as late as 14 days before the event.

Question 3

What sleepover packages and themes are available?

Accepted Answer

We offer a wide range of sleepover themes, including popular options like Charming Enchanted, Mint Green, Pastel Plush, and Blush Pink Frenzy, as well as seasonal themes such as Butterfly Garden, Let's Flamingle, and Mr. Grinch. Visit our booking form page to see all available themes: www.sweetdreamsparty.com/tent-themes

Question 4

Can I add the setup, styling, and clean up option?

Accepted Answer

The Set Up/Styling/Clean Up Option is included in your package

Question 5

Can I have a sleepover with less than 5 children?

Accepted Answer

Of course! You can have as little as 2 guests for your event! 
Just click the link below to choose the number of guests you are expecting!
www.sweetdreamsparty.com/booking-form

Question 6

What is the payment process? Is a deposit required?

Accepted Answer

After you have signed your contract, we require a $200/+ deposit to secure your booking, with the remaining balance to be paid 3 weeks prior to the sleepover date.
The $200/+ deposit will be requested after signing the contract that is located inside of the quote you received after submitting your booking form. Once signed, you will receive an invoice via email/text from one of our Sweet Dreams representatives. The invoice will confirm the address, delivery time, pick up time, package requested, remaining balance, and balance due date.
*The deposit varies based on the number of tents you book.

Question 7

When is the drop off time? Pick Up time?

Accepted Answer

Our staff usually sets up first thing in the morning between the hours of 8am and noon (unless we have a full weekend). We will send you a text 1 hour before we arrive to let you know that we are on our way! If you need a very specific time - You can list your preferred drop off and pick up time when completing the Booking Form. You will receive a timeline a few days before your event to confirm set up and pick up times.

Question 8

Are there any additional policies and terms I should be aware of?

Accepted Answer

You can visit the Terms & Conditions site before completing the Booking Form, that details your responsibilities and your expectations from us. Once we receive payment, these terms and conditions will apply. The Terms & Conditions will also be listed in the contract that you will sign before booking with us

Question 9

Are the linens cleaned after every use?

Accepted Answer

Absolutely! All Sweet Dreams linens are laundered after each use through a dry cleaning service we utilize.

Question 10

How do you keep the pillows sanitary?

Accepted Answer

All pillows have a protector over them when in use. Any other decorative items in the packages are spot cleaned and disinfected after each use as best as possible.

Question 11

Can I add on additional sleepover tents later? Or do I need a final count now?

Accepted Answer

Of course you can change the number of guests later, even after you have reserved your party. We only require a deposit to reserve your date and theme. You are able to change your theme, party date, and number of guests at any time, simply send us an email @ info@sweetdreamsparty.com to confirm! However, we must have everything finalized by the date of your final payment (after this date, we can always add more guests if we can, however we will not be able to deduct after this deadline)

Question 12

Is there an age requirement for renting Sweet Dreams tent packages?

Accepted Answer

Children must be at least 6 years old to use our tents. We also offer our tents for teens and adults. Our mattresses can accommodate an average-sized adult. Please check the dimensions before placing your order.

Question 13

How long do I keep the tents?

Accepted Answer

Depending on the amount of bookings we have that day may increase or decrease the length of time you are able to keep them. We try to keep it within 19 hours.
For example: 3pm delivery and/or set up, 10am pack up and/or clean up.
 
If you would like to extend your rental to an additional day, please inform us 7 days prior to your event.

Question 14

Am I able to rent the tents for longer than one day?

Accepted Answer

Of course! If you would like to keep the tents for an extended period of time, please make sure that is listed on your Booking Form. If not, please feel free to email us with your request.

Question 15

Am I able to rent the tents for just a few hours?

Accepted Answer

Yes, you are able to rent the tent for only a few hours, however the original prices remain the same for each package.

Question 16

Do you deliver to areas outside of Jacksonville, FL?

Accepted Answer

Yes! We offer services in various cities across Florida and Georgia. Most of our sleepovers are within 1–1.5 hours of Jacksonville, FL.
Any location more than 1 hour outside of Jacksonville will incur additional travel fees.
For larger parties with bigger packages, we are able to travel up to 3 hours from Jacksonville with additional travel fees and accommodations. Please contact us to find out if we can deliver to your location and to receive a travel fee quote.
Please note that we no longer offer the Ship My Party service.

Question 17

What is Sweet Dreams Party Rentals' cancellation policy?

Accepted Answer

We require a minimum of 14 days' notice for requests to change the date of a local hire booking. The request can be granted if the preferred date is available. Requests to change dates within 14 days of booking will be denied. Sweet Dreams Party Rentals does not issue refunds for cancellations unless there are extreme weather conditions. We can reschedule your event for a later date if given a minimum of 14 days' notice for date or time changes. Please contact us if you have any further questions.

Question 18

What is included in each package?

Accepted Answer

We offer four sleepover packages to fit every dream and budget:
🌙 Cozy Package — Includes tents, tent covers, mattress, simple themed décor, bedding, fairy lights, and pillows.
✨ Dream Package — Everything in the Cozy Package, plus breakfast trays, fur rugs, and floor lanterns.
🎉 Ultimate Package — Everything in the Dream Package, plus a grande balloon garland and your choice of two personalized keepsakes! Choose from robes, tumblers, plushies, eye masks, slippers, or personalized pajamas.
👑 Luxe Package — The ultimate VIP experience! Contact us for full details on what's included.
Not sure which package is right for you? Fill out our Booking Form at www.sweetdreamsparty.com/booking-form and we'll help you find the perfect fit!

Question 19

How do I book?

Accepted Answer

Booking with Sweet Dreams is easy! Here's how it works:
1. Head to our Booking Form at www.sweetdreamsparty.com/booking-form and fill out your event details.
2. Once submitted, you will receive a detailed quote via email that outlines everything included in your package.
3. Review and sign the contract included in your quote.
4. Submit your retainer payment via the invoice provided to officially secure your date!
That's it — you're on your way to the sweetest sleepover ever! 🎀 If you have any questions along the way, don't hesitate to reach out to us at info@sweetdreamsparty.com.

Question 20

What happens if there is bad weather on the day of my event?

Accepted Answer

For our indoor sleepover packages, we're basically rain-proof! 🌧️ However, in the event of extreme weather such as a hurricane or severe storm warning that makes travel unsafe for our team, we will work with you to reschedule at no additional cost. Safety always comes first!
For our Outdoor Picnic Parties, we will not set up in the event of rain or severe weather — but no worries! We will always check the forecast the night before your event and reach out to let you know if we're still a go. If weather does affect your event, rescheduling is always an option!
For our Belle Tent Parties, our belle tents are built to withstand the rain, so a little drizzle won't cancel the fun! ⛺ However, in the case of severe weather or unsafe conditions, we will reschedule to keep everyone safe. Just like with all of our events, we will check in the night before to give you a heads up on where things stand!
We do not issue refunds for weather-related cancellations, but we will always work with you to make sure your Sweet Dreams event happens! 🎀

Question 21

Do you set up and break down the tents, or do I?

Accepted Answer

Our Sweet Dreams Party Reps handle everything! We take care of the full setup and breakdown so you can sit back, relax, and enjoy the magic. ✨ Setup and breakdown are included in every package — just make sure the setup area is cleared of furniture before our team arrives and we'll handle the rest!
One important reminder: please make sure all little ones collect their belongings from their beds before pickup. We would hate for any of their goodies to accidentally make their way back with us! 🎀

Question 22

Can I have the tents outdoors?

Accepted Answer

Our standard sleepover tents are designed for indoor use only. However, we do offer two amazing outdoor experiences — our Outdoor Picnic Parties and our Belle Tent Parties! Our belle tents are even built to withstand the rain, so the fun doesn't have to stop. ⛺🧺
Interested in an outdoor experience? Fill out our booking form at sweetdreamsparty.com/booking-form and we'll help you find the perfect setup!

Question 23

How much do the sleepovers cost?

Accepted Answer

Our packages start as low as $200! The best way to get an accurate quote for your event is to fill out our Booking Form — no payment required at that stage. Once submitted, you'll receive a detailed quote straight to your inbox.
👉 sweetdreamsparty.com/booking-form
Let's start planning the sweetest sleepover ever! 🎀

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